Terms of Use

Pandas LP ("we," "us," "our," "the Firm") is a CAC-registered law firm (Business Name BN 9646741) based in Lagos, Nigeria, operating the platform at pandaslp.com ("the Platform," "the Service"). We use AI-assisted tools to conduct client interviews and prepare first drafts of legal documents; every document is reviewed by a licensed legal practitioner on our team before it is served, filed, or relied upon. Pandas LP is a law firm providing legal services — the Platform is the channel through which we deliver them, not a substitute for legal representation.

These Terms of Use ("Terms") govern your access to and use of the Platform. By creating an account, submitting a case, or paying for a service, you agree to these Terms.

1. Acceptance of Terms & Eligibility

1.1 By registering an account, starting a case with any AI agent, or making a payment on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

1.2 Individual users: you must be at least 18 years old and legally capable of entering into a binding contract under Nigerian law.

1.3 Business/entity users:if you use the Platform on behalf of a company, partnership, or other organization, you represent that you are authorized to bind that entity to these Terms, and “you” refers to both you individually and the entity you represent.

1.4 We reserve the right to decline to open a matter or continue acting for any prospective or existing client, consistent with our professional obligations (including conflict-of-interest checks), at any stage before a fee is deemed earned.

1.5 Account registration uses email magic-link sign-in (no password). You are responsible for maintaining control of the email address associated with your account, as it is the sole means of accessing your case data.

2. Scope of Services & Disclaimer

2.1 Services Offered

The Platform currently offers the following services, each delivered via a guided AI interview, document drafting, and review by a licensed practitioner before use:

• Small Claims / Debt Recovery— recovering money owed to you through the Small Claims Court process (Forms SCA 1 & 2) — letters of demand, filing assistance.
• Landlord & Tenant Dispute Review / Recovery of Premises — statutory notices to quit and recover rented property, and related tenancy dispute documentation.
• Business Operationalization— contracts & commercial agreements (NDAs, SLAs, employment agreements) and CAC business registration support.
• Judgment Enforcement — garnishee orders and writs of execution to compel payment on an existing judgment.
• Lawyer Consultation — direct consultation with a licensed practitioner on matters outside, or in addition to, the above.

Current pricing for each service is published on the Platform and may change from time to time; the price shown to you at the point of engagement for a specific matter is the price that applies to that matter.

2.2 Nature of the Relationship — Important Disclaimer

2.2.1 This is not a self-help document template service. The AI interview is a tool we use to gather facts efficiently; it does not independently decide your legal strategy or finalize any document. A licensed legal practitioner at Pandas LP reviews every document before it is served, filed, or otherwise relied upon.

2.2.2 Formation of the client relationship. An attorney-client relationship with Pandas LP is formed upon payment for a specific matter (or upon our written acceptance of your matter following intake, if that comes first), not merely by browsing the Platform, starting an AI interview, or creating an account. Information you share with the AI agent before that point is still handled confidentially per our Privacy Policy, but no representation is undertaken until engagement is confirmed.

2.2.3 AI limitations. The AI agent may misunderstand facts you provide, and its draft output is a starting point for lawyer review, not a final legal opinion. You must review any document before it is used and flag anything that appears inaccurate.

2.2.4 No guarantee of outcome. We do not and cannot guarantee that any claim will succeed, that a debtor will pay, that a tenant will vacate, or that a court will rule in your favor. Legal outcomes depend on facts, evidence, and judicial discretion outside our control.

2.2.5 Court and third-party fees are separate. Filing fees paid to a court registry, CAC fees paid to the Corporate Affairs Commission, and similar third-party charges are not included in our service fee and are non-refundable by those third parties once paid.

3. User Responsibilities & Acceptable Use

3.1 Accuracy of information. You must provide truthful, complete, and accurate information about your claim, your financial position, and any supporting evidence (invoices, receipts, correspondence, contracts, etc.) you submit. We rely on what you tell us to prepare your documents; inaccurate information may result in a defective document, a failed claim, or professional-conduct consequences for which you may be responsible.

3.2 Lawful use only. You agree not to use the Platform to:

• Pursue a claim you know to be false, exaggerated, or fraudulent;
• Engage in unlawful debt-collection practices, including harassment, threats, or misrepresentation directed at a debtor or tenant beyond what a validly served legal document permits;
• Impersonate another person or entity, or submit a claim on behalf of someone without authority to do so;
• Attempt to gain unauthorized access to another user’s account or case data, or to the Platform’s underlying systems;
• Use the Platform’s output (letters, notices, filings) for any purpose other than the matter for which it was prepared, without our consent.

3.3 Consequences of misuse. Providing false information or misusing a document we prepare may result in suspension or termination of your account (Section 8), and you remain personally responsible for any legal consequences arising from your own conduct, including liability to a debtor, tenant, or third party.

4. Fees, Payments & Financial Terms

4.1 Fees. Service fees are as published on the Platform at the time you engage a specific agent. Judgment Enforcement carries a base fee plus a percentage of the judgment recovered, as disclosed at the point of engagement.

4.2 Payment processing. Payments are processed via Paystack. We do not receive or store your card or bank details; we receive confirmation of payment and the verified amount only. Every payment is independently verified against the amount quoted for your specific matter before your case is marked paid — we do not rely on client-side confirmation alone.

4.3 Refunds. Refunds are governed by our Refund Policy. In summary: the drafting fee is non-refundable once your document has been prepared and delivered; refunds apply for duplicate charges, our own technical failure to deliver a document, or our own failure to complete a paid service-of-process. Court and CAC fees paid to third parties are not refundable by us.

4.4 Judgment Enforcement percentage fee. Where a percentage-of-judgment fee applies, it is calculated on the judgment amount actually recovered, and is disclosed to you before you proceed.

4.5 No hidden commissions. We do not take an undisclosed commission or referral fee from any third party (court, process server, or otherwise) in connection with your matter.

5. Data Privacy & Confidentiality

5.1 Our collection, use, and protection of your personal data — including sensitive financial information, tenancy documents, and business records — is governed by our Privacy Policy, which is incorporated into these Terms by reference and complies with the Nigeria Data Protection Act 2023.

5.2 Professional confidentiality. In addition to our data-protection obligations, case information you share with us is subject to legal professional privilege and confidentiality to the extent recognized under Nigerian law, once a client relationship is formed (see Section 2.2.2).

5.3 We do not sell your data. We share it only with the service providers necessary to deliver the service (our AI provider, payment processor, and database provider — see the Privacy Policy for the current list) and with the counterparty against whom your document is served, which is the intended function of the service.

6. Intellectual Property

6.1 Our property.The Platform’s software, AI-assisted workflows, document templates, underlying prompts and system design, brand name, logo, and all associated marks are the property of Pandas LP or its licensors. Nothing in these Terms grants you any right to copy, reverse-engineer, or create derivative works from the Platform itself.

6.2 Your content. You retain ownership of the facts, evidence, and documents you submit to us. You grant us a license to use that content solely to prepare, review, serve, and file documents on your behalf, and to comply with our professional and legal obligations.

6.3 Your finished document. Once delivered, the specific document prepared for your matter (e.g., your Letter of Demand) is yours to use for that matter. This does not transfer ownership of the underlying template, workflow, or system that produced it.

7. Limitation of Liability & Warranty Disclaimers

7.1 Platform provided “as is.”The Platform, including the AI interview tool, is provided on an “as is” and “as available” basis. While we take reasonable care in the professional services we deliver (document review, drafting, filing), we do not warrant that the Platform will be uninterrupted, error-free, or free of technical defects.

7.2 No warranty of outcome. As stated in Section 2.2.4, we do not warrant or guarantee the outcome of any claim, dispute, filing, or enforcement action.

7.3 Limitation of monetary liability. To the maximum extent permitted by Nigerian law, our aggregate liability to you arising out of or relating to the Platform or these Terms shall not exceed the total fees you paid us for the specific matter giving rise to the claim, except where such limitation is not permitted by law or would be inconsistent with our professional-conduct obligations as legal practitioners (which cannot be excluded by contract).

7.4 Excluded losses.To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses, including loss of profit or loss of the underlying debt/claim itself where that loss results from factors outside our control (e.g., a debtor’s insolvency, a court’s decision, or inaccurate information you provided).

7.5 Indemnification by user. You agree to indemnify and hold Pandas LP harmless from claims, losses, or expenses arising from: (a) false or inaccurate information you provided, (b) your misuse of a document we prepared, or (c) your breach of Section 3 (Acceptable Use).

8. Termination of Access

8.1 By you. You may stop using the Platform and request deletion of your account data at any time, subject to our retention obligations described in the Privacy Policy and any matter already in progress.

8.2 By us. We may suspend or terminate your access to the Platform, with or without notice, if we reasonably believe you have: violated Section 3 (Acceptable Use), provided materially false information, engaged in fraudulent or unlawful conduct, or where continuing to act for you would conflict with our professional obligations.

8.3 Effect of termination. Termination does not affect fees already earned for work completed, nor does it affect our professional obligations regarding any matter already undertaken (e.g., safekeeping and eventual return of your case file, per applicable professional-conduct rules).

9. Governing Law & Dispute Resolution

9.1 Governing law. These Terms are governed by the laws of the Federal Republic of Nigeria, specifically Lagos State.

9.2 Venue. Subject to Section 9.3, any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

9.3 No mandatory arbitration.Disputes are resolved through the ordinary courts named in Section 9.2, not private arbitration. As a firm whose own service is helping clients access the courts, we don’t ask our own clients to waive that same access when the dispute is with us.

9.4 Complaints. Before pursuing formal dispute resolution, you agree to first raise any concern with us at pandaslegalpractitioners@gmail.com, so we have an opportunity to resolve it directly.

10. General

10.1 Changes to these Terms.We may update these Terms from time to time. Material changes will be reflected here with an updated “Last updated” date. Continued use of the Platform after a change constitutes acceptance of the updated Terms.

10.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

10.3 Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Pandas LP regarding use of the Platform, save for any separate written engagement letter or retainer agreement entered into for a specific matter, which shall govern that matter to the extent of any conflict.

10.4 Contact. Questions about these Terms can be sent to pandaslegalpractitioners@gmail.com or +234 811 808 0189.

Pandas LP — CAC Business Name BN 9646741 — Lagos, Nigeria